Shipping Policy
When can I expect to receive my shipment?
All orders are processed and shipped from our warehouse within 5 business days after the order is placed.
Once shipped, delivery typically takes 10–20 business days, depending on the carrier's availability and your location.
Please note that delays may occur due to customs clearance, inspections, or transportation issues caused by the carrier. We appreciate your patience and understanding.
How can I track my order?
A tracking number will be sent to you in your Shipping Confirmation Email once your order has been dispatched.
You can track your shipment at:
What are your shipping rates?
We offer a flat-rate shipping fee of $3.99 USD for all orders worldwide.
Which countries do you ship to?
We currently ship to customers worldwide.
In the unlikely event that your country is not supported by our logistics partners, we will contact you promptly and arrange the necessary adjustments to your order.
For more information about shipping destinations, please contact us at:
service@brivolenta.com
How can I change my shipping address?
Shipping address changes can only be requested before 11:00 PM (PDT, GMT-7) on the same day the order is placed.
If you need to update your address, please contact us as soon as possible at:
service@brivolenta.com
Can I ship my order to an address different from my billing address?
Yes. You may provide a shipping address that is different from your billing address during checkout.
How is my order shipped?
Orders are processed and shipped on regular business days, excluding weekends and public holidays.
Orders submitted on Saturday or Sunday will begin processing and ship on the next available business day.
Some items may ship directly from our domestic warehouses, while others may be produced and dispatched from our facilities in the United States, Canada, and Australia.
We work with trusted global shipping carriers such as FedEx, SF Express, DHL, UPS, and EMS, along with reliable local delivery partners. This helps us deliver orders directly to your door while keeping our flat-rate shipping service affordable and convenient.