Contact Us

CUSTOMER SUPPORT

We're Here to Help


If you have questions about a product, an existing order, shipping, returns, or other store-related matters, you can contact our customer support team by email.

CONTACT DETAILS
Email
Sservice@brivolenta.com
Service Hours
Monday – Friday
9:00 AM – 6:00 PM (PDT)

Customer Service Response

We aim to respond to customer inquiries as soon as reasonably possible during our regular service hours. Response times may vary depending on the nature and volume of inquiries.

Your Order Confirmation Email also includes our customer service contact information for convenient reference.


Order Assistance

When contacting us about an existing order, please include your order number and a brief description of your question or concern. This helps us locate the relevant order information and assist you more efficiently.

For product-related questions, you may also include the product name or other relevant details so we can better understand your inquiry.

COMPANY INFORMATION
Company Name
Beijing Heimujie Technology Co., Ltd.
Business Address
Room 478-33, 4th Floor, Building 2, Courtyard No. 69, Fanyang Road, Fengtai District, Beijing, China
OWNER
Su Yunhui

BEFORE CONTACTING US

Helpful Information

For questions relating to shipping, returns, cancellations, or other store policies, you may also review the relevant policy pages available on our website.

If you still need assistance after reviewing the available information, please contact us using the customer service email above.